Sales Support/Order Management Intern

6 to 12 months INTERNSHIP program strictly for fresh graduates or graduating students, with 0 to <1 year work experience only

Holds a valid residence VISA throughout the internship period

WHAT YOU WILL LEARN 

You will collaborate with your tutor in: 

1. Timely and Efficient Order Management

• Ensure smooth handling of orders and flows to assigned customers.
• Track orders from recording to product consignment and invoicing.
• Maintain communication with local logistics to ensure adherence to customer specifications.

2. Optimize Logistics flows Between Production Plants and Customers

• Streamlined communication with producers and HQ logistics to improve efficiency.
• Ensure coordination between production plants and customer markets to reduce delivery times and optimize costs.

3. Monitor and Support Administrative Processes

• Oversee invoicing, payments, and other financial processes.
• Collaborate closely with administrative offices to resolve invoicing and payment issues quickly.

4. Provide Technical Support and Consultancy

• Offer / share product information to customers as needed.
• Coordinate with technical teams to ensure high-quality assistance and product-related consultancy to customers.

5. Periodic Monitoring and Proactive Customer Engagement

• Regularly review customer status and progress toward targets.
• Initiate actions to engage customers and address any gaps, aiming to meet the assigned sales or service goals.

Working towards ensuring that customers receive high-quality service, efficient logistics support, technical guidance, and continuous attention to their needs while also aligning internal teams to achieve overall business targets.

WHAT WE ARE LOOKING FOR

• Master’s degree in Business Administration, Logistics, Management Engineering, or related fields.
• Fluency in English
• Proficiency in MS Office suite, in particular MS Excel
• Systems experience in SAP & ERP systems is a plus
• Trustworthy, Committed and Self-motivated.